package entity;

import enum_var.ComplaintStatus;
import lombok.AllArgsConstructor;
import lombok.Data;
import lombok.NoArgsConstructor;
import java.time.LocalDateTime;

@Data
@NoArgsConstructor
@AllArgsConstructor
public class ComplaintUpgrade {
    private Long id; // 投诉ID
    private Long applicationId; // 关联售后申请ID
    private Long userId; // 投诉用户ID
    private Long handlerId; // 处理人ID
    private String complaintReason; // 投诉原因
    private String evidenceUrls; // 证据材料URL
    private ComplaintStatus status; // 处理状态
    private LocalDateTime createTime; // 投诉时间
    private LocalDateTime handleTime; // 处理时间
    private String handleResult; // 处理结果
}